RETAIL
Dynamics 365 Retail is now Dynamics 365 Commerce, offering comprehensive
omnichannel
commerce across
your e-commerce, in-store, call centre, back office, and emerging channels.
Dynamics 365 Commerce is an omni-channel solution for retailers with Store Management,
Point of Sale,
Loyalty Management, Merchandising Management and capability to integrate with Ecommerce and Mobile App
platforms.
Omni-Channel Commerce
• Modern point of sale (MPOS)
• E-commerce
• Order management and payment processing
• Call Center
• Social integration
Merchandise Management
• Catalog management
• Merchandising
• Loyalty capabilities
• Pricing and promotions
Digital Operations
• Workspaces
• Centralized store management
• Supply chain and logistics
• Store operations
• Business intelligence
• Hardware and payment compliance
