Dynamics 365 Retail is now Dynamics 365 Commerce, offering comprehensive omnichannel commerce across your e-commerce, in-store, call centre, back office, and emerging channels.

Dynamics 365 Commerce is an omni-channel solution for retailers with Store Management, Point of Sale, Loyalty Management, Merchandising Management and capability to integrate with Ecommerce and Mobile App platforms.

Omni-Channel Commerce

• Modern point of sale (MPOS)

• E-commerce

• Order management and payment processing

• Call Center

• Social integration

Merchandise Management

• Catalog management

• Merchandising

• Loyalty capabilities

• Pricing and promotions

Digital Operations

• Workspaces

• Centralized store management

• Supply chain and logistics

• Store operations

• Business intelligence

• Hardware and payment compliance

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